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> Leonard L. Berry
Featured Bargain
Marketing Services : Competing Through Quality by Leonard L. Berry and A. Parasuraman (1991, Hardcover)
A. Parasuraman
,
Leonard L. Berry
(Hardcover, 1991)
Buy:
$0.75
Featured New Release
Management Lessons from Mayo Clinic : Inside One of the World's Most Admired Service Organizations by Leonard L. Berry and Kent D. Seltman (2008, Hardcover)
Leonard L. Berry
,
Kent D. Seltman
(Hardcover, 2008)
Buy:
$2.84
Save 89%
Books: Leonard L. Berry
19 products found.
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Management Lessons from Mayo Clinic : Inside One of the World's Most Admired Service Organizations by Leonard L. Berry and Kent D. Seltman (2008, Hardcover)
Leonard L. Berry
,
Kent D. Seltman
Hardcover, 2008
Buy:
$2.84
Save 89%
Rent:
$21.98
(125 days)
Discovering the Soul of Service : The Nine Drivers of Sustainable Business Success by Leonard L. Berry (1999, Hardcover)
Leonard L. Berry
Hardcover, 1999
Buy:
$0.75
Rent:
$21.98
(125 days)
Harvard Business Review on Customer Relationship Management by Sriram Chase, Venkatram Ramaswamy, Leonard L. Berry, C. K. Prahalad and Patricia B. Seybold (2002, Paperback)
C.K. Prahalad
,
Patricia B. Seybold
,
Leonard L. Berry
,
Venkatram Ramaswamy
Paperback, 2002
Buy:
$0.75
Marketing Services : Competing Through Quality by Leonard L. Berry and A. Parasuraman (1991, Hardcover)
A. Parasuraman
,
Leonard L. Berry
Hardcover, 1991
Buy:
$0.75
On Great Service : A Framework for Action by Leonard L. Berry (1995, Hardcover)
Leonard L. Berry
Hardcover, 1995
Buy:
$0.75
Save 98%
Bankers Who Sell : Improving Selling Effectiveness in Banking by Leonard L. Berry, Charles M. Futrell and Michael R. Bowers (1985, Hardcover)
Charles M. Futrell
,
Leonard L. Berry
,
Michael R. Bowers
Hardcover, 1985
Buy:
$0.75
Save 98%
Service Quality : A Profit Strategy for Financial Institutions by Carter W. Brown, Leonard L. Berry and David R. Bennett (1988, Hardcover)
Leonard L. Berry
,
Carter W. Brown
,
David R. Bennett
Hardcover, 1988
Buy:
$0.75
Save 98%
Marketing Financial Services : A Strategic Vision by Thomas W. Thompson, Leonard L. Berry and James H., Jr. Donnelly (1985, Hardcover)
Leonard L. Berry
,
Thomas W. Thompson
,
James H., Jr. Donnelly
Hardcover, 1985
Buy:
$0.75
Save 98%
Marketing and the Social Environment : A Readings Text by Leonard L. Berry and James S. Hensel (1973, Paperback)
Leonard L. Berry
,
James S. Hensel
Paperback, 1973
Buy:
$308.21
Banking Tomorrow : Managing Markets Through Planning by Thomas W. Thompson, Leonard L. Berry and Philip H. Davidson (1978, Hardcover)
Leonard L. Berry
,
Thomas W. Thompson
,
Philip H. Davidson
Hardcover, 1978
Buy:
$0.75
Save 95%
Hardcover, 1981
-
Buy:
$4.88
Marketing Services : Competing Through Quality by Leonard L. Berry (2004, Paperback)
Leonard L. Berry
Paperback, 2004
Buy:
$1.72
Management Lessons from Mayo Clinic : Inside One of the World's Most Admired Service Organizations by Leonard L. Berry and Kent D. Seltman (2008, Paperback)
Leonard L. Berry
,
Kent D. Seltman
Paperback, 2008
Buy:
$12.87
Discovering the Soul of Service : The Nine Drivers of Sustainable Business Success by Leonard L. Berry (1999, E-book)
Leonard L. Berry
E-book, 1999
Not in stock.
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or
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Selling in Banking : Today's Reality, Tomorrow's Opportunity by Leonard L. Berry and Donna M. Kantek (1989, Hardcover)
Leonard L. Berry
,
Donna M. Kantek
Hardcover, 1989
Not in stock.
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Un Buen Servicio Ya No Basta : Cuatro Principios del Servicio Excepcional al Cliente by Leonard L. Berry (2003, Paperback)
Leonard L. Berry
Paperback, 2003
Buy:
$5.00
Save 73%
Marketing Services : Competing Through Quality by Leonard L. Berry (1991, E-book)
Leonard L. Berry
E-book, 1991
Not in stock.
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or
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On Great Service : A Framework for Action by Leonard L. Berry (1995, E-book)
Leonard L. Berry
E-book, 1995
Not in stock.
Add to Wish List
or
Match my price
Management Lessons from Mayo Clinic : Inside One of the World's Most Admired Service Organizations by Leonard L. Berry and Kent D. Seltman (2008, E-book)
Leonard L. Berry
,
Kent D. Seltman
E-book, 2008
Not in stock.
Add to Wish List
or
Match my price
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